Useful Links and Information
BIG ISSUE – Become a seller in the North
Councils & Social Services In Lancashire
General Information & Useful Links
Homeless Accomodation & Housing Advice
Alcohol & Drug Services
Alcohol & Drug Services
See the Service Finder Directory section of this website for a full list of Drug and Alcohol Services in Lancashire. Step 1 select the service you need. Step 2 select the nearest location to where you live.
Blood Borne Virus Services
See the Service Finder Directory section of this website. Step1 select Blood Borne Virus Services. Step 2 select the nearest service to where you live.
Counselling & Support Services
See the Service Finder Directory section of this website. Step1 select Blood Borne Virus Services. Step 2 select the nearest service to where you live.
Criminal Justice Services
See the Service Finder Directory section of this website. Step1 select Blood Borne Virus Services. Step 2 select the nearest service to where you live.
Harm Reduction Advice
Sensible Drinking Information.
Safer Injecting.
Blood Borne Viruses.
Overdose Information.
In-patient Detoxification (Detox) and Rehabilitation (Rehab) Services
See the Service Finder Directory section of this website. Step1 select Blood Borne Virus Services. Step 2 select the nearest service to where you live.
Pharmacy Services (Dispensing)
See the Service Finder Directory section of this website. Step1 select Blood Borne Virus Services. Step 2 select the nearest service to where you live.
Pharmacy Services (Supervised Consumption)
See the Service Finder Directory section of this website. Step1 select Blood Borne Virus Services. Step 2 select the nearest service to where you live.
Pharmacy Services (Needle Exchange)
See the Service Finder Directory section of this website. Step1 select Blood Borne Virus Services. Step 2 select the nearest service to where you live.
Prescribing Services
See the Service Finder Directory section of this website. Step1 select Blood Borne Virus Services. Step 2 select the nearest service to where you live.
Residential Rehabilitation Services
See the Service Finder Directory section of this website. Step1 select Blood Borne Virus Services. Step 2 select the nearest service to where you live.
Benefits Advice
Accrington
Job Centre Plus
Oak Bank House, BB5 1PJ
01254 343200
Bacup
Job Centre Plus
Gladstone Street OL13 9JZ
01706 705400
Burnley
Job Centre Plus
Lee Moran House,
Victoria Street BB11 1DD
01282 663000
Clitheroe
Job Centre Plus
31a Lowergate, BB7 1AE
01200 335000
Colne
Job Centre Plus
80 Market Street, BB8 0HS
01282 663400
Lancaster
Job Centre Plus
Mitre House, Church Street, Lancaster LA1 1JW
01524 302000
Nelson
Job Centre Plus
14-16 Netherfield Road BB9 9AW
01282 663300
Preston
Job Centre Plus
Gateway House, Ringway
01772 – 403200
Job Centre Plus
Barry House, London Road
01772 – 841000
Rawtenstall
Job Centre Plus
Bacup Road, BB4 7NH
01706 705100
CONNEXIONS (help and advice for 13-19 year olds)
Burnley, 9 – 11 Hall Street 01282 478606
Colne 01282 862138
Fleetwood 01524 775050
Lancaster 01524 387600
Morecambe 01524 413229
Nelson 01282 613067
Preston 01772 255305
Preston 01772 – 255305
Rossendale 01706 833580
St. Anne’s 01253 720948
BIG ISSUE – Become a seller in the North
If you are homeless or in a hostel you can sign up as a Big Issue vendor at The Salvation Army, Harrington Street on Mondays or Wednesdays between 10am and 12.30 For full details and other useful links visit: www.homelessinpreston.btik.com
Citizens Advice Bureau
Accrington
New Era Centre, Paradise Street
01254 394210
Bacup
18 King Street
0844 4994121
Burnley
144 – 148 St. James Street
01282 450535
Colne
Colne Citadel, Marketplace
01282 867188
Lancaster
87 King Street
01524 66529
Morecambe
87-89 Queen Street
01524 400401
24 Hour Adviceline 0844 499 4197
Nelson
61 – 63 Every Street
01282 616750
Preston
Advice Line
01772 – 822416
Or for an Appointment
01772- 906434
Thornton Cleveleys
99 Victoria Road West
01253 866520
24 Hour Adviceline 01253 308400
Councils & Social Services In Lancashire
Lancashire County Council
www.lancashire.gov.uk
0845 0530000
Lancashire County Council Social Service and Welfare Organisations
0845 0530009
Emergency care Duty team
0845 6021043
Children’s Social Care:
Social Services Directorate
(Greenbank St)
01772 538700
Adult Care Services:
Social Services Directorate (Pole St)
01772 533689
Lancashire County Council Social
Care Emergency Duty Team:
0845 – 6021043
What Now?
Confidential Advice offered by
Lancashire County Council for 16-
25s
10am – 10pm 0800 511111
Burnley Borough Council
www.burnley.gov.uk
01282 425011
Chorley Borough Council
www.chorley.gov.uk
Customer Services 01257 515151
Fylde Borough Council
www.fylde..gov.uk
01253 658658
Hyndburn Borough Council
www.hyndburnbc.gov.uk
01254 388111
Lancaster City Council
www.lancaster.gov.uk
01254 582000
Pendle Borough Council
www.pendle.gov.uk
01282 661661
Preston City Council
www.preston.gov.uk
01772 906900
Ribble Valley Borough Council
www.ribblevalley.gov.uk
01200 425111
Rossendale Borough Council
www.rossendale.gov.uk
01706 217777
South Ribble Borough Council
www.southribble.gov.uk
01772 625629
West Lancashire District Council
www.westlancsdc.gov.uk
01695 577177
Wyre Borough Council
www.wyrebc.gov.uk
01253 891000
Drop In's & Soup Kitchens
Burnley
Linkbridge
Monday – Friday 9.00am – 5.00pm
Free food and drink for the needy.
(Drop-in 10.00am – 4.00pm Mon – Fri)
Support, guidance, signposting, education, drug rehabilitation, furniture recycling
1 Swinless Street
Burnley, BB10 3BN
Tel 01282 715574
Burnley
New Beginnings
Homeless and those at risk of becoming homeless, advice and support group.
Monday and Wednesdays
9.30am – 12.30pm drop in for advice and support on housing, accommodation
Also activities programmes.
Free lunch Mondays and Wednesdays from 12 noon.
St.Catherine’s Church Hall
Todmorden Road, Burnley
Colne
The Open Door Centre,
(opposite Town hall)
Monday – Friday, 9.00am – 3.00pm
Free food and drink for the needy. Shower facility.
Drop in service, support, guidance, advice, counselling and signposting to other services. Furniture recycling.
1 Great George St
Colne, BB8 0SY
Tel 01282 860342
Email: manager@opendoorcentre.org.uk
Lancaster & District
Lancaster & District Homeless Action Service
Edward Street, Lancaster LA1 1QH
Open access 7 day drop in facility
Breakfast, tea, coffee Mon-Fri 10am – 11am
Lunch Mon – Fri 12.30pm – 1.15pm
Lunch Weekends 12 – 1.30pm
Mon, Tues, Wed, 2pm-3.30pm Cooking/Art/Creative writing groups
Shower and laundry facilities available
Signposting to other services
Morecambe
Morecambe Homeless Action Service
Open access 6 day drop in facility
Free meal, tea, coffee, help with clothing and bedding
Morecambe, Monday, 10am – 12pm Stanley Road, West End
Heysham, Tuesday, 10am – 12pm, St. John’s Hall, St. John’s Road
Morecambe, Wednesday, 6pm – 7.30pm, West End Community Shop,
Yorkshire Street, Morecambe
Morecambe, Thursday, 10am – 12pm, West End Impact,
12 Heysham Road, Morecambe
Morecambe, Friday, 6pm – 7.30pm, West End Community Shop,
Yorkshire Street, Morecambe
Morecambe, Sunday, 2pm – 4pm, West End Impact,
12 Heysham Road, Morecambe
Preston
Community Café @ The Foxton Centre, Avenham
The community cafe is aimed at vulnerable &/or homeless
people 16+ and families. Open Tuesdays,
Wednesdays and Thursdays 11-3 offering social activities,
showers, clothes, sleeping bags (limited supply),
intensive 1-1 support with qualified workers, befriending
service. There is a small charge for food—£1
for hot meals 50p for sandwiches, tea & coffee free.
Preston
Homeless in Preston
For help and full information about Drop-ins,
Meals and Soup Kitchens,
Sleeping Rough, Emergency Accommodation,
Health, Women’s Refuge/Domestic Violence
Visit www.homelessinpreston.btik.com
Preston
St James’s Church, Avenham
Drop- In with food
Monday & Tuesday 7pm
Preston
Level Ground
Drop-In with food
Fishergate Baptist Church Monday 7pm
Main Junction (16-25s only)
Fishergate Baptist Church – access from Charnley
Street Wednesday 1pm – 4pm
Preston
Restoring Lives
Runs a drop in with food each Saturday
evening from 7pm at Fishergate Baptist Church.
They also offer clean clothes, haircuts, and bedding
together with advice and support. Contact them on
Mob. 0704 040 2766 or by email at enquiries@
restoringlivesuk.org
Preston
Salvation Army Drop-In
Open Kitchen with a free meal.
Friday 12noon - 1.30pm
You can also use the computer suite and internet facilities
by arrangement. Laundry and showers are available
by arrangement on other weekdays. Blankets and
Sleeping bags when available. Food Parcels only by
referral from another agency. For full details and
other useful links visit:
www.sapreston.synthasite.com
Help us grow this section of the website:
You can help us develop and expand this section of the website. We will be pleased to add any useful information and contacts you can provide. If you know of a drop-in centre, soup kitchen or other useful facility in Lancashire, please let us know. Go to the Contact Us section of this site and give us the full details.
Dual Diagnosis
Dual Diagnosis is a term covering a wide range of co-existing mental health and substance misuse problems. This webpage link is intended to be a resource for all practitioners, service users, carers and the general public to raise awareness of the issues of Dual Diagnosis and promote collaborative working.
For information on Dual Diagnosis please visit http://www.lancashirecare.nhs.uk/dual-diagnosis.php
General Information & Useful Links
Age Concern:
Burnley
01282 413372
Burnley
01282 427222
Carnforth
01524 720232
Lancaster
01524 63961
Nelson
01282 447030
Padiham
01282 779158
Preston
01772 – 552850
Rawtenstall
01706 831204
Mental Health Helpline:
Preston
11 St Wilfred’s Street 9am – 9pm
24hr telephone 01772 822022
0500 639000
www.lancs-mentalhealthhelpline.nhs.uk
National Treatment Agency (NTA)
To visit the official website of the NTA follow this link: http://www.nta.nhs.uk/publications/default.aspx
Women’s Refuges
Preston Women’s Refuge hotline
01772 – 201601
Hyndburn & Ribble Valley
HARV Refuge
Telephone Helpline
Staffed 9am – 5pm Mon – Fri
01254 879855
Samaritans:
Lancaster & District
21 Sun Street, Lancaster LA1 1EW
01524 61666
Nelson
15 – 17 Market Place
01282 694929
Talk to Frank
www.talktofrank.com
An A-Z list of substances, their appearance, use, effects, risks and advice and more.
YMCA
Fleetwood
1 London Road
01253 775400
Lancaster
18 Chins Street
01524 32737
St. Anne’s
St. Albans Road
01253 724117
Welfare Rights
Preston
01772 – 533656
Homeless Accomodation & Housing Advice
Accrington
Crossroads Salvation Army
Young Adult Service
Help for independent living for 16 – 25year olds
Supported accommodation, advice, education, signposting
Empress Street
01254 389157
Burnley
New Beginnings
Homeless and those at risk of becoming homeless, advice and support group.
Monday and Wednesdays
9.30am – 12.30pm drop in for advice and support on housing, accommodation
Also activities programmes.
Free lunch Mondays and Wednesdays from 12 noon.
St.Catherine’s Church Hall
Todmorden Road, Burnley
Stepping Stones
Help and support for the vulnerable at risk of homelessness.
Self contained flats and assured short hold tenancies
Spa Mill, 14 Whittle Court, Burnley BB12 OLZ
01282 45780
Also 56 Westgate Burnley BB1 1RY
01282 422209
Preston
Emergency Accommodation
There are accommodation projects in Preston but you will need to be referred by the City Council after they have assessed your
needs and you have proved you are homeless and have a local connection. You will need to contact:
Preston Council Housing Advisory Services:
01772 – 906412/14
Town Hall Annexe, Birley Street, Preston
Preston Emergency Out of Hours Service:
01772 – 251076
For young people aged 16-25 in Preston
Barnardo’s – Moving On Housing Advice and
Information service at Urban Exchange, Preston
01772 – 255304 or 01772 – 788993
If you are ill and homeless
Health Team for the Homeless, Oxford Annexe,
(Foundations), Oxford Street, Avenham
Please call to arrange to see someone about any
physical or mental health needs
Mon-Frid 8am - 4pm
01772 647000
Fox Street Community
01772 554930
www.foxstreet.org
Merriweather Home: 16-25s only
8-9 Fishergate, Preston 01772 – 253480
Emmaus Community 01772 79622
General advice and help for the homeless:
Shelter
Homeless help and advice
SHELTERLINE: 0808 800 4444
Useful weblinks for the homeless
www.homelessuk.org
www.newprogress.co.uk
Safer Lancashire Board
The Safer Lancashire Board is the overarching partnership for coordinating and leading on community safety issues for the county including the two unitary areas of Blackpool and Blackburn with Darwen. It provides strategic direction and oversight of the 14 Crime and Disorder Reduction Partnerships in delivering and supporting multi-agency approaches to crime prevention and reduction involving the statutory, voluntary and business sectors.
www.saferlancashire.co.uk